Corey K is a very knowledgeable technician

My Plumber CA
Written by: Cory K
Date Published: 02/11/2015
Corey K is a very knowledgeable technician. Over a three day period, he went above and beyond the call of duty. He thoroughly assessed our plumbing and gas leak problems, plainly explained and discussed the options, completed the work as directed in a very timely manner, and cleaned up after himself at the end of each shift. He took great pride in his work, and was highly personable while retaining a superior level of professionalism. He gained my confidence to such a degree that I also asked him for a second opinion about our water heater tank, which a former My Plumber employer had diagnosed as problematic. It turned out that the situation was more seriously dangerous than we realized. With Corey's expert guidance we picked a new tankless heater as a replacement and decided on its location. After making a few trips to gather the new equipment, he installed the heater in record time with minimal complications. During the course of the three days Corey worked for us, my husband and I also brought up the topic of our air conditioning and heating situation, which was being handled by another company. He explained the benefits of a coordinated maintenance plan for plumbing, cooling and heating, and explained how My Plumber could help us with such a plan. He asked his colleague in charge of cooling and heating to visit us while Corey was still working. His colleague analyzed the situation and clearly talked with us about options.. Again we were very impressed with the professionalism, knowledge, and good nature of yet another My Plumber staff member. We ultimately decided that it would be in our best interest to shift A/C and furnace maintenance to My Plumber. My Plumber is not the least expensive of plumbing, heating and cooling companies available in San Diego, but the fees are reasonable considering the high level of technical and public service that Corey and his colleagues provide. Kudos to the company for hiring such able employees!! I highly recommend them without hesitation.
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