Mr Doane – San Diego, CA

“Re: Customer – Charles
To: Management:
I just received a call from the Mr. Doane who stated that he was very pleased with the service he
received today from Lars. He, also, stated that we have the nicest people working here starting
with me. He said you all should get a raise. I told him I would pass that along.
That was very nice to hear from a long time customer of ours. And if we continue to treat right he
will remain our customer.
Thank you to Lars for continuing with your consistent and professional service and representing
My Plumber so well.
Sincerely,
Michele Fortunati”